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Frequently Asked Questions

Do you work for fees or commissions?

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For the vast majority of our clients, and all of our managed portfolios, we work on a “fee only” basis. This is the best structure for long term, mutually beneficial relationships. Working for a fee, eliminates conflicts of interest by aligning our interests with our clients. We do not earn any additional money by making unnecessary trades in your account. That being said, some clients require services or solutions which are only one time transactions and do not warrant ongoing fees. In those cases it would be unfair to that client to pay a recurring fee, so we have the flexibility to earn a one time transaction fee or commission, which is always fully disclosed.

 

How much is your fee for portfolio management?

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The fee is a percentage of your portfolio assets and works on a sliding scale. We aggregate all of your family's accounts to determine your fees, enabling more favorable rates for all. The fee is typically between 1-2% per year and is deducted from your account on a quarterly basis. Under a percentage of assets arrangement, when your account value goes up, our revenue increases, and when your account value goes down, our revenue decreases. For you, that means when we make changes to your investments, it is not because we want to generate commissions, but because we believe the change should benefit you by offering the potential for less risk and/or more return. This arrangement puts us on the same side of the table as our clients and eliminates any potential conflicts of interest.

 

Is there a separate fee for financial planning?

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No! Surevest Capital Management is compensated solely by our asset management fee. This fee is inclusive of all services we provide. We feel that incorporating your planning strategies with your asset management is essential. This enables our clients to set up as many meetings as they feel necessary without concern about the cost. You can rest assured that you will not be billed hourly for any meetings or phone calls. This includes consultations with outside consultants such as your CPA or Attorney.

 

When I invest with you, who is actually holding my money?

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SureVest does not actually take custody of any of our client’s funds and are prohibited from doing so. Our preferred custodian for our client’s assets is TD Ameritrade Institutional. TD Ameritrade provides our clients with low transactions costs, no annual account fees, and gives us access to a variety of institutional class investments that are not available to retail investors.

 

Do you have a minimum account size?

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Yes. The minimum household total is $250,000 for managed accounts. Our minimum is set at this level because each financial advisor can only work effectively with a limited number of families. This is how we ensure that we can deliver personalized, quality service.

 

Who is Crown Capital Securities?

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Crown Capital is our broker dealer. They are a well known and respected broker dealer with representatives nationwide. They ensure compliance with all securities regulations, licensing, and continuing education requirements. In addition, they provide back office support and access to some of the best tools and research in the industry.

 

Have you ever been sued by a client or disciplined by any government regulator for
unethical or improper conduct?

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No! In addition, we have never even had a single client complaint.

 

Do you offer a free consultation?

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Yes. All of our client relationships begin with at least one complimentary consultation that usually lasts one to two hours. At this meeting you will have the opportunity to ask questions and learn more about how we work with clients. We will both be able to determine if we think we are a good fit for each other. If the first meeting goes well, then we typically set up a second complimentary meeting to address more detailed questions and provide you a detailed analysis of your current investment portfolio along with recommendations on how to improve your financial situation.

 

Can you help me with my taxes or legal documents?

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Although tax and legal considerations are addressed in all of our analysis, we do not directly prepare tax returns or legal documents. However, we routinely coordinate implementation of our recommendations with our client's CPA and attorney. If you do not have a good CPA or attorney, we work with several of the best and would be happy to make an introduction.

 

Is there a long-term contractual obligation for Surevest Capital Management’s services
or any funds I invest in?

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No. Once you decide to hire us, we prepare an Investment Policy Statement that tells you what services we provide, how your account will be managed and how we charge. We prefer to keep clients by providing outstanding service, rather than binding contracts. Therefore, clients are free to terminate our services at any time. In addition, most, if not all of the investments we utilize for a client can be sold without any penalties or deferred sales charges.

 

How often will I receive financial statements regarding my portfolio?

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You will receive a statement every month as well as a quarterly performance report. Other reports (asset allocation, tax reports, etc.) can be provided any time by request.

 

Can I access my account online?

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Yes. 24x7.